Palms Air Conditioning and Heating is a locally owned and operated HVAC company serving Jacksonville and nearby areas with 5.0-star ratings backed by 275 customer reviews. The company specializes in comprehensive air conditioning and heating solutions including repair, replacement, maintenance, and installation services. Customers consistently praise their same-day response capability, with multiple reviewers mentioning technician availability within hours of contact. The team, led by experienced technicians including Alonzo and Zach, focuses on honest diagnostics and customer education rather than unnecessary upsells. Their service range spans AC repair and replacement, heating system solutions, mini split installations, ductwork repair, indoor air quality improvements, and emergency calls. Jacksonville residents value their transparent pricing, professional approach, and willingness to explain technical issues clearly without industry jargon. The company offers online estimates and onsite services with appointment availability, and accepts credit card payments for customer convenience.