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About Platinum Plus Heating And Air Conditioning
Platinum Plus Heating And Air Conditioning operates in Jacksonville, Florida. The company advertises residential HVAC repair including air conditioning, furnace, heat pump, thermostat, ductwork, and refrigerant system services. Current working hours are not published online, making same-day booking confirmation uncertain.
The company's website emphasizes fast diagnosis and repair with a no-fix-no-fee promise and claims of being licensed and insured. No manufacturer certifications, brand partnerships, or rebate programs appear on the site. Service depth beyond standard repairs is unclear from available materials.
The single documented customer experience reveals concerning patterns. A Jacksonville homeowner hired the service with a technician assurance their repaired system would function without issues. One month later, the system failed again. Follow-up attempts over three business days received no communication or professional response. This unresponsiveness mirrors typical complaints against lead-generation services that connect callers with third-party contractors rather than employing in-house technicians.
What Customers Say
The lone reviewer describes hiring this service for a repair that failed within 30 days. Despite verbal confidence from the technician, the system broke again with zero follow-up communication over multiple days. No positive experiences are documented to balance this single customer's dissatisfaction.
Services
Air Conditioning Repair
Diagnose and repair central air conditioning systems, addressing compressor, capacitor, and refrigerant-related failures.
Furnace Repair & Service
Furnace heating system troubleshooting, ignitor repair, and heat exchanger diagnostics for Jacksonville homes.
Heat Pump Service
Install and service heat pump units including reversing valve repairs common in Florida's mild winter climate.
Thermostat Installation
Smart and programmable thermostat installation, wiring troubleshooting, and HVAC system integration.
Ductwork Inspection & Repair
Inspect ductwork for leaks, improper sizing, and airflow restrictions affecting system efficiency.
Refrigerant System Repair
Repair refrigerant leaks, recharge systems, and address cooling loss in aging AC equipment.