Present Heating Air Conditioning and Refrigeration LLC

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Claim This BusinessAbout Present Heating Air Conditioning and Refrigeration LLC
Present Heating Air Conditioning and Refrigeration LLC operates as a full-service HVAC solutions provider serving residential and commercial clients throughout Jacksonville and the surrounding Florida communities. The company, led by Paul Dorsey and his team of certified technicians, brings extensive hands-on experience to every service call, handling everything from emergency repairs to complete system installations including ductwork. With an exceptional 4.8-star rating derived from 19 verified client reviews, the business has built a reputation for punctual arrivals, transparent pricing, and methodical troubleshooting that respects homeowners' time and budgets.
What distinguishes Present HACR from other regional contractors is their commitment to transparent business practices and responsive service. The company promotes no hidden fees, meaning quotes reflect final costs without unexpected line items. Their customer-first philosophy prioritizes comfort as the foundational metric of success, not just completing a transaction. Technicians arrive when promised, often providing same-day availability for urgent situations, and take time to verify warranty status before recommending replacement parts. This approach reflects a broader industry philosophy that emphasizes education and informed decision-making over high-pressure sales tactics.
Client testimonials consistently highlight specific scenarios where Present HACR delivered beyond expectations. When one homeowner faced a failed blower motor during an intense summer stretch, Paul Dorsey arrived within two hours of the morning call, diagnosed the issue, sourced a replacement part, and restored full cooling within 30 minutes of installation. Another client described a complete new HVAC system and ductwork installation spanning two properties, with both systems operating optimally years later. These real-world outcomes, from emergency responses to long-term installations, demonstrate the breadth of capability that Jacksonville homeowners repeatedly reference in five-star reviews.
What Customers Say
Paul Dorsey appears by name across every substantive review, with six of six detailed testimonials praising his diagnostic skill and fair pricing. Five reviewers specifically mention same-day or rapid-response service during heat-related emergencies, while another highlights the company's willingness to check warranty coverage before recommending repairs.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–7 PM |
| Tuesday | 8 AM–7 PM |
| Wednesday | 8 AM–7 PM |
| Thursday | 8 AM–7 PM |
| Friday | 8 AM–7 PM |
| SaturdayToday | 8 AM–12 PM |
Services
AC Repair & Maintenance
Diagnostic services, blower motor replacement, filter changes, and tune-ups to restore and maintain cooling performance.
Heating System Service
Repair and maintenance for home heating systems ensuring reliable warmth during cooler months.
New HVAC Installation
Complete system installation including new equipment, ductwork design, and professional setup for optimal airflow.
Refrigeration Equipment Service
Commercial and residential refrigeration repair and maintenance serving both businesses and homes.
Emergency HVAC Response
Rapid-dispatch service for urgent heating or cooling failures, often with same-day arrival and resolution.
System Diagnostics & Troubleshooting
Methodical isolation of component failures to identify exact problems before recommending repairs or replacements.
Energy-Efficient Solutions
Guidance on eco-friendly, cost-effective HVAC options designed to reduce utility expenses over time.