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Claim This BusinessThompson Electric and Air has served Jacksonville homeowners since 1989, making it one of the longest-operating combined electrical and HVAC contractors in Northeast Florida. The family-owned business holds state licensing for both trades and maintains a 4.5-star average across 216 customer reviews. Located at 1940 Haines Street in the midtown area, the company serves residential and commercial clients throughout Jacksonville and surrounding communities including Riverside, Avondale, and the Beaches area. Their 24-hour availability reflects a commitment to responding when customers need help most, whether that is a Sunday afternoon AC failure or a Monday morning electrical issue.
What distinguishes Thompson Electric and Air is their dual-trade expertise under one roof, customers can address both electrical panel upgrades and HVAC system installs without coordinating separate contractors. The company currently offers $500 off new AC installations and $69 system tune-ups, with the tune-up package including temperature and pressure checks, drainage inspection, and filter evaluation. Their website emphasizes doing every job to code with long-term safety in mind rather than pursuing quick fixes, and they specifically note understanding Florida's humidity and hurricane-season challenges when recommending equipment and installations.
Several reviewers mention technicians by name, suggesting a stable team that customers come to know. Tim appears in at least two positive reviews, one for wiring a complex machine motor and another for outdoor electrical work. Shawn L. described technician David arriving the same morning to diagnose an AC not producing cool air, explaining the problem and showing the replaced part while keeping pricing reasonable. Michele M. noted 19 years of continuous service, describing how technicians greet her by name and double-check the specific location and purpose of each service call.
Of 216 reviews averaging 4.5 stars, multiple five-star reviewers specifically name technicians Tim and David, describing same-day response and problem-solving beyond the initial complaint. The lone three-star review cites a maintenance oversight where the technician failed to restart the AC unit after service, feedback that suggests the company values follow-through on smaller details.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose cooling failures, perform tune-ups checking temperatures, pressures, drainage, and filters to prevent breakdowns and extend system life.
Install ductless units and complete system replacements designed for Florida climate, ensuring energy efficiency and reliability from day one.
Handle panel upgrades, wiring, safety upgrades, and code-compliant repairs for residential and commercial properties.
Design and install lighting systems including smart switches, ambient fixtures, and climate-durable outdoor installations.
Install standby generators and perform repairs to maintain power during outages for homes and businesses.
Install electric vehicle charging stations with proper wiring, panel compatibility, and code-compliant safe setup.