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About Top Notch Duct Heating & Air
Top Notch Duct Heating & Air operates as an air conditioning contractor serving Jacksonville, Florida, and holds a 2.3-star rating compiled from three customer reviews. The business focuses on residential duct work replacement and related HVAC services, addressing comfort concerns for homeowners throughout the Jacksonville metro area. Reviewers describe the company as responsive and reasonable in pricing, with one customer noting significant improvement in home comfort following duct work replacement. The contractor emphasizes customer education during service appointments, taking time to explain work being performed and answer questions about systems.
While specific brand partnerships or specialized certifications are not documented in available materials, the company distinguishes itself through an educational approach to customer service. One reviewer noted the team explained the duct replacement process thoroughly and addressed all questions, suggesting a focus on informed decision-making rather than purely transactional service. The business maintains standard air conditioning contractor services without documented specialty programs, rebates, or extended warranty offerings.
Caleb Gottberg, a reviewer who underwent complete duct work replacement, described the experience as highly responsive and efficient, noting measurable improvement in home comfort levels. The negative review cites a driving incident involving a company vehicle, describing unsafe lane usage during navigation. No specific technician names were documented in customer feedback, though one reviewer referenced positive interactions with team members who took time to explain the work process.
What Customers Say
Two of three reviewers praise the contractor for responsiveness, reasonable pricing, and educational communication about performed work. The single negative review focuses on driving conduct rather than HVAC service quality. Combined rating stands at 2.3 stars, reflecting divergent customer experiences.
Services
Duct Work Replacement
Complete duct system removal and installation for residential properties, addressing airflow and comfort issues.
AC Repair & Maintenance
Diagnostic services and repair work for air conditioning systems, including tune-ups and component replacement.
Heating System Service
Heating equipment repair and maintenance for residential HVAC systems.
Indoor Air Quality Assessment
Evaluation of home air quality factors, with customer education on system performance.
System Consultation
Professional assessment and recommendation services for HVAC upgrades and replacements.