Chas W. Goering Plumbing, Heating, and Cooling

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About Chas W. Goering Plumbing, Heating, and Cooling
Chas W. Goering Plumbing, Heating, and Cooling operates as a licensed plumbing and HVAC contractor serving Grimes, Iowa and surrounding communities. The business maintains a 4.3-star rating drawn from 145 customer reviews, reflecting a track record of completed service calls in the residential market. Operating hours run Monday through Friday from 8 AM to 4:30 PM, with Saturday and Sunday available for emergency callback as indicated in customer feedback. The company handles both plumbing repairs and heating and cooling systems, positioning it as a multi-trade contractor capable of addressing common household mechanical needs.
The company distinguishes itself through willingness to tackle projects other contractors decline. Reviewers note Goering works on older homes featuring lathe and plaster construction alongside hardened joists, a scope that requires specialized approach. Margaret Berrone specifically mentions the team handles whole-house plumbing updates and HVAC installations in homes that might give other companies pause. This expertise with vintage property systems sets the contractor apart in a market where many operators prefer newer construction.
Customer experiences highlight both strengths and service gaps. Vicky Daniel praised a same-day after-hours call where a technician resolved her air conditioning issue quickly, earning family approval for future calls. Jordy Nielsen reported efficient faucet repair at a business location. However, negative reviews cite significant concerns: kolby nico johnson described a three-week wait between inspection and repair, a hole left in drywall, and multiple no-show appointments requiring time off work. Iorf documented a particularly alarming interaction involving a manager throwing a phone onto equipment during a warranty discussion, describing the exchange as rude and lacking accountability.
What Customers Say
The 145-review sample yields a 4.3-star average with notable divergence in service experience. Four five-star reviews praise same-day and after-hours responsiveness, efficient faucet and toilet work, and willingness to tackle challenging older homes. Two one-star reviews cite three-week repair delays, property damage, and an alarming interaction with management. Positive feedback emphasizes skill and speed while negative feedback targets communication and professionalism.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| WednesdayToday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Plumbing Repairs
Whole-house plumbing repairs including leak detection, pipe fitting, and fixture troubleshooting.
Plumbing Updates & Installations
Vanity installations, stop box replacements, and complete house plumbing updates for older homes.
HVAC Repair & Maintenance
Air conditioning and heating system repairs, including same-day after-hours emergency calls.
Toilet Installation
Professional new toilet installation with prompt service and courteous technicians.
Faucet Repair
Quick faucet repairs for both residential and commercial properties.
Drain Cleaning
Drain cleaning services addressing blockages and flow issues.