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Claim This BusinessHeartland Heating & Cooling has served the Grimes community and surrounding Des Moines metro area since establishing their HVAC contracting business in Iowa. With an exceptional 4.8-star rating gathered from 363 customer reviews, the company operates around the clock, seven days a week, ensuring residents never face a heating or cooling emergency without immediate support. Their team handles residential installations, repairs, and maintenance across heating systems, air conditioning, and advanced mini-split configurations.
The company distinguishes itself as a Lennox authorized dealer, offering the complete line of Lennox residential equipment including air conditioners, furnaces, heat pumps, air handlers, and boilers. They also install Mitsubishi mini-split systems for homeowners seeking zoned cooling solutions. Beyond equipment sales, Heartland provides indoor air quality solutions through Lennox Healthy Climate products covering filtration, ventilation, and humidity management. The company offers financing options to help homeowners manage unexpected replacement costs without delay.
Customer reviews reveal why Heartland has earned such strong community trust. Lauren Constable described how her furnace failed during cold weather, and technician Josh arrived within hours to diagnose and repair the issue the same day. Ethan Hartman's review highlighted the company's integrity: during a repair estimate that initially suggested a $1,500 part replacement, the technicians discovered the problem could be fixed for under $500 and adjusted their recommendation accordingly, saving the customer over $1,000. Steve Schafer noted that after a weekend furnace failure, the team dispatched a technician before 10 AM on Monday and completed a full furnace installation by Tuesday morning.
All five sampled reviewers awarded 5-star ratings, with four explicitly praising the company's rapid response times for same-day emergency service. Customers consistently mentioned specific technicians by name and highlighted honest pricing practices, including one case where a planned $1,500 repair was reduced to under $500 after the technician found a simpler solution.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete furnace services including emergency repairs, new system installation, and annual maintenance for all fuel types.
AC diagnostic services, new air conditioner installation, and preventative maintenance to maintain cooling efficiency.
Heat pump repair, installation, and maintenance for year-round heating and cooling through a single system.
Zoned heating and cooling solutions using Mitsubishi and Lennox mini-split systems for ductless comfort.
Lennox Healthy Climate products including air filtration, ventilation systems, and whole-home humidifiers.
Annual service agreements offering tune-ups, priority scheduling, and system optimization inspections.