After Shock Heating & Cooling

After Shock Heating & Cooling serves Urbandale and the broader Des Moines Metro area with residential heating and cooling solutions. The contractor holds a 4.6-star rating across 10 customer reviews, reflecting consistent service quality in a competitive market. Operating as a family-owned business, the company focuses exclusively on residential HVAC systems, distinguishing itself from contractors who split attention between home and commercial projects. Their service model emphasizes direct homeowner access to experienced technicians rather than layered customer service representatives.

The company differentiates itself through rapid response capabilities and specialized residential expertise. Their stated goal of 24-hour response time for service calls, combined with same-day service when feasible, addresses the urgent nature of heating and cooling emergencies. They install and service Lennox systems, a manufacturer known for high-efficiency residential equipment. The contractor handles diverse residential needs including furnaces, air conditioning, geothermal systems, mini-split configurations, in-floor heating, garage heating, fireplaces, and indoor air quality solutions. New construction projects receive custom system design with direct coordination with builders to align with construction schedules.

Customer reviews highlight specific technician interactions that demonstrate their service approach. One reviewer described how Adam explained repair details in comprehensive detail after responding to a service call. Another customer noted the team replaced both furnace and air conditioning units within 24 hours of initial contact during extreme cold. A third review mentioned Adam identified an issue that multiple other HVAC contractors had failed to locate, resolving a prolonged diagnostic challenge. The company treated a grandmother's AC replacement with fast response, thorough follow-up, and professional demeanor according to one reviewer.