Frank H. Monroe Heating and Cooling, Inc.

Frank H. Monroe Heating and Cooling, Inc. has served New Albany and the surrounding Southern Indiana region for decades, building a reputation grounded in technical expertise and straightforward guidance. The company holds proper licensing for all residential HVAC work in Floyd County and maintains an A+ rating with the Better Business Bureau. With 44 customer reviews averaging 4.7 stars, the business reflects a consistent track record of resolving heating and cooling problems other contractors could not fix. Frank H. Monroe operates around the clock, every day of the week, serving homeowners in New Albany, Floyds Knobs, Georgetown, and neighboring communities who need urgent help during extreme temperature months.

What distinguishes Frank H. Monroe Heating and Cooling is their commitment to diagnosis before recommendation. Rather than defaulting to full system replacement, the company's technicians evaluate existing equipment and present multiple options tailored to the customer's budget and the system's condition. Recently merged with Project Heating and Cooling, the combined operation brings additional resources and technician depth to the area. The business partners with leading equipment manufacturers to provide quality heating and cooling systems backed by manufacturer warranties, and their showroom allows customers to see equipment firsthand before committing to a purchase decision.

Customer stories illustrate why the company earns strong reviews. When Michael Hutsell's previous contractor suggested a $12,000 new system, technician Trevor performed a thorough diagnosis and identified a repairable issue, saving the homeowner significant expense. Rebecca DeCamp's air conditioner had been non-functional for nine days, with other companies unable to resolve the problem; Luke arrived, diagnosed the fault, and restored functioning the following day. During a weekend furnace failure, president Steven personally responded to a social media request, orchestrating same-day service that restored heat before the evening. These interactions reflect a culture where urgency, honesty, and technical skill drive daily operations.