Premier Heating & Cooling
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About Premier Heating & Cooling
Premier Heating & Cooling serves Bowling Green and the surrounding Warren County area with heating and cooling solutions. The company holds a 4.1-star rating compiled from 42 customer reviews, reflecting a mix of highly satisfied clients and some who experienced service delays. Operating around the clock every day of the week, the contractor handles residential and light commercial projects including new system installations, emergency repairs, and preventive maintenance.
What distinguishes this contractor from other HVAC companies in the region stems from the customer experiences documented across reviews. Multiple clients specifically mentioned receiving fair, transparent pricing well below estimates from competing companies. One reviewer noted they were charged hardly anything after a thorough inspection revealed no actual problem existed, contradicting an initial $1,000 labor-only quote from another company. The team also demonstrates willingness to source difficult-to-find parts during urgent situations, with a reviewer recounting how a technician drove to retrieve a needed component during a winter storm when standard delivery proved impossible.
Customer stories reveal technicians named Mikey and Kelly handling specific scenarios. A reviewer experiencing heating failure during an approaching winter storm described Mikey as quick, thorough, and easy to work with. Another customer recounted a second-opinion visit where the team photographed their system components, explained the findings clearly, and declined payment after confirming the unit was safe. One reviewer specifically mentioned the company supports local nonprofits, describing them as businesses with real heart.
What Customers Say
Six of seven named reviewers awarded 5 stars, praising technician skill, transparent pricing, and willingness to help during emergencies. The single 1-star review cited a parts-ordering delay and communication issues, representing 14% of feedback. Multiple reviewers highlighted fair pricing compared to other BG HVAC companies, while positive reviews emphasized diagnostic thoroughness and honest assessments.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Heating Repair & Maintenance
Diagnosis and repair of furnaces, heat pumps, and heating systems, including emergency no-heat service calls.
Cooling Repair & Maintenance
AC tune-ups, diagnostics, and repair services for cooling systems, with 24-hour availability.
New System Installation
Installation of new heating and cooling systems for residential and light commercial properties.
Preventive Maintenance
Regular tune-ups and inspections to extend system lifespan and prevent costly failures.
Emergency Service
Around-the-clock availability for heating and cooling emergencies, including same-day response when possible.
System Inspections & Second Opinions
Honest assessments and thorough inspections, with photographic documentation of findings for homeowner peace of mind.
Parts sourcing & Repair
Specialty part procurement and repair, with technicians willing to source difficult-to-find components.