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Claim This BusinessKB Heating & Cooling LLC operates as a licensed HVAC contractor serving Chelmsford and surrounding Middlesex County communities including Lowell, Billerica, and Tyngsborough. With 26 customer reviews generating a 4.7-star average rating, the company has built a local reputation over multiple years providing residential heating and cooling solutions. Owner Kyle and his team maintain 24-hour availability across all seven days, reflecting a service model oriented toward emergency responses and flexible scheduling for homeowners facing system failures.
The company specializes in heat pump technology, particularly Samsung mini-split installations that some reviewers cite as their primary service offering. A notable operational difference involves arranging licensed electricians as part of integrated installation packages, reducing homeowner coordination burden. The business handles furnace replacements, including gas-to-electric conversions for older homes lacking modern ductwork infrastructure. Service calls range from urgent repairs during cold snaps to planned system upgrades.
Customer experiences reveal specific scenarios driving recommendation patterns. Mike Bourgeois describes a December emergency where Kyle installed a replacement furnace for tenants without heat, completing the work quickly at fair pricing. RYoutube's review details a Samsung mini-split installation where the company coordinated electrical work, describing the crew as "good guys" and praising electronic documentation and contracting processes. One reviewer recounts a challenging situation involving old underground ductwork in a 1963 slab-home conversion, illustrating the company's willingness to tackle complex retrofit projects.
Three of four readable reviews award 5 stars, with specific praise for Kyle by name in both positive assessments. Positive reviews cite quick scheduling, competitive pricing, and seamless coordination with electricians. The single 1-star review addresses ductwork condition concerns during a heat pump retrofit, representing the only negative feedback in the dataset.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Samsung mini-split and whole-house heat pump systems installed with coordinated electrical work and professional documentation.
New furnace installation including gas-to-electric conversions and emergency replacements for failing systems.
Evaluation of existing ductwork condition before recommending reuse or complete replacement in retrofit projects.
Diagnosis and repair services for heating and cooling system malfunctions across all major equipment brands.
24-hour availability for heating emergencies including same-day response for system failures in extreme weather.