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Claim This BusinessAV Heating and Cooling LLC operates from Independence, Missouri, delivering residential heating and cooling solutions to homeowners across the Kansas City metropolitan region. The contractor maintains a 4.9-star rating built from 96 client reviews, reflecting consistent service quality and customer satisfaction. Offering round-the-clock availability, the company responds to emergency calls seven days a week, ensuring residents never face prolonged discomfort without professional support.
What distinguishes this contractor is their commitment to transparent communication throughout service calls. Technicians explain diagnostic findings in plain language, walk customers through available options, and assist with warranty documentation to maximize coverage benefits. The team schedules installations during evenings and weekends when needed, accommodating working households.
Customer narratives highlight specific technician interactions. During a winter storm, Jim responded to a Sunday call, evaluated a failed furnace, and returned Wednesday evening to complete a full replacement after walking the homeowner through financing options. Another client described a Friday evening call where the technician guided troubleshooting steps over the phone, preventing an expensive service visit. A third review noted water heater replacement performed by the same technician, with no subsequent issues reported.
All five sampled reviewers awarded five-star ratings, with each mentioning technician Jim Workman by name. Emergency same-day response appears in three reviews. Warranty navigation and financing assistance were cited as key differentiators.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic assessment, same-day repair, full replacement with warranty options.
Cooling system diagnostics, emergency repair, new unit installation.
Replacement and installation for residential water heating systems.
24/7 availability for urgent heating and cooling issues.
Preventive maintenance plans for heating and cooling equipment.