Edwards McDowell Inc.
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Claim This BusinessAbout Edwards McDowell Inc.
Edwards McDowell Inc. operates as an HVAC contractor serving North Kansas City, Missouri, and surrounding communities. The company maintains a 3.9-star rating aggregate across 14 customer reviews, operating standard weekday hours from 8 AM to 4:30 PM Monday through Friday. Potential customers can reach the office directly at (816) 221-7878 to discuss heating and cooling needs. This contractor handles both residential and commercial projects, addressing system failures, installations, and routine maintenance requests.
Customer feedback highlights contrasting service experiences with this contractor. Positive reviewers describe professional conduct, on-time arrivals, and knowledgeable technicians who present options without sales pressure. One commercial client praised the crew for completing a new installation within the promised timeframe while maintaining clean worksite conditions. However, a significant negative review recounts a heat pump failure 17 months post-installation where warranty coverage gaps left the customer responsible for costly compressor replacement labor. This disparity in outcomes warrants careful conversation before committing to major installations.
Reviewers who had favorable experiences specifically mentioned staff responsiveness and clear communication throughout service episodes. One review credits an HVAC professional with thorough diagnostic work on an aging system, explaining repair options transparently before proceeding. Another describes a commercial installation where the sales representative followed up after project completion to ensure satisfaction.Those same-day arrival capabilities and willingness to explain technical details distinguish this contractor among Area options.
What Customers Say
Three of five detailed reviews award five stars, praising on-time arrivals, diagnostic clarity, and commercial installation skill. The lone one-star review cites warranty limitations after a heat pump compressor failure, with the customer noting lack of accommodation for labor costs beyond the equipment warranty period.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
HVAC System Installation
Complete new heating and cooling unit installations for both residential homes and commercial facilities.
Air Conditioning Repair
Diagnosis and repair services for cooling system failures, including older units presenting multiple issues.
Heat Pump Service
Installation and repair support for heat pump systems, with attention to warranty coverage details.
Heating System Maintenance
Routine maintenance and tune-ups for heating equipment to extend system lifespan.
Commercial HVAC Solutions
Specialized installation and service for commercial building climate control systems.
System Diagnostics
Technical assessment of failing HVAC equipment with transparent explanation of repair options.