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Claim This BusinessChisholm Service has operated out of Burlington, North Carolina for over three decades, earning a 4.5-star average from 78 verified reviews. Located at 1528 Industry Drive, the full-service HVAC contractor handles both residential and light commercial projects across Alamance County and the surrounding Piedmont region, including nearby cities such as Graham and Elon. The team holds state-level heating and cooling licensure and provides round-the-clock availability, meaning a technician can be dispatched at any hour, weekends and holidays included. This contractor-grade readiness is a practical advantage for homeowners who cannot afford to wait when a system fails late on a Friday night or during a summer heat wave.
One detail that separates Chisholm Service from smaller one-truck operations is the breadth of in-house capabilities listed on its site: cooling, heating, electrical, commercial new construction, and refrigeration repair. This range means a single firm can coordinate a full ductwork replacement or a commercial buildout without the homeowner having to hire and manage multiple trade subcontractors. The company also markets its services directly to builders, indicating experience bidding and executing new-construction installations alongside existing-home renovation. Every service call closes with a follow-up check, a practice confirmed by multiple reviewers who received a post-visit call confirming their system was performing correctly.
Russ S returned home on a Friday evening to find his air conditioning nonfunctional. His wife called Chisholm Service expecting a next-day appointment, but a technician arrived within 15 minutes and had the unit running within half an hour after replacing a minor component. Russ noted the charge was surprisingly low and that a follow-up call confirmed no lingering problems, calling the experience outstanding customer service. Pamela Mayo described a complete ductwork replacement handled by Duane, Austin, and Chris, noting the crew left her home as clean as or cleaner than they found it and that clean, fresh air was flowing before she returned from work. Both scenarios illustrate rapid response and a clean-worksite ethic that reviewers repeatedly praised.
7 of 8 reviewers awarded 5 stars, with the lone 4-star review citing no fault with the installation itself. Same-day emergency arrival and follow-up phone calls appear in two separate 5-star reviews, and three reviewers named individual technicians by name, indicating strong customer recognition of specific crew members.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnoses and repairs AC refrigerant leaks, capacitor failures, and contactor problems; installs new cooling equipment for residential and light commercial properties.
Services gas furnaces and heat pumps for ignition failures, flame sensor issues, and airflow restrictions; replaces aging heating equipment with new-efficiency models.
Provides licensed electrical work associated with HVAC installations, including wiring, circuit breakers, and disconnects for new equipment.
Offers new-construction HVAC layout, system installation, and ongoing maintenance contracts for commercial properties in Burlington and the wider Alamance County market.
Handles walk-in cooler and refrigeration unit breakdowns for small retail and foodservice locations, a specialty listed separately from standard HVAC service.
Covers tune-ups, diagnostics, and full equipment swaps for homeowner systems, including same-day emergency calls outside normal business hours.
Bids and installs HVAC systems in new residential and commercial builds; coordinates permitting and rough-in scheduling with general contractors.
Replaces collapsed or undersized duct runs in older homes, sealing and insulating supply and return trunks to restore proper airflow and efficiency.