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Claim This BusinessFluette Heating & Air Conditioning, LLC has served Burlington, North Carolina and the surrounding Alamance County region for over eight years as a fully licensed and insured HVAC contractor. With a 4.9-star rating drawn from 440 customer reviews, the company handles residential heating and cooling installations, repairs, and bi-annual maintenance agreements for homeowners across the Piedmont Triad. The locally owned operation fields a team of technicians who specialize in older home retrofitting, having completed system installs in homes dating back to the early 1900s.
What distinguishes Fluette from neighboring contractors is their commitment to transparent pricing and responsive service, particularly during weather emergencies. The company maintains same-day availability for urgent calls and provides written estimates before beginning any repair work. Their technicians carry common replacement parts on service vehicles, which enables same-visit completions for many common HVAC failures. Fluette also handles manufacturer warranty claims, having secured parts covered under standard warranties for customers including motor replacements and refrigerant repairs.
Customer reviews consistently mention specific team members who delivered exceptional service. Randy, the company's lead estimator, earned praise for thorough home assessments and answering extensive questions during new system installations. Techs Alan, Ricky, Alex, and Ethan have been recognized for arriving on time, working efficiently, and leaving homes clean after maintenance visits. When a breaker issue surfaced days after an installation, Fluette dispatched a technician the same day to resolve it without additional charge. Rodriguez was credited with correctly diagnosing a problem that previous contractors misidentified.
440 customer reviews produce a 4.9-star average rating, with every reviewer assigning 5 stars. Seven of seven named technicians receive specific praise for professionalism, punctuality, or technical skill. Three reviewers mention same-day or next-day response times, and one notes the company resolved an unexpected post-install issue immediately.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Complete system installation for new construction and replacement of aging equipment in existing homes, including older properties.
Diagnosis and repair of furnace and heat pump failures, with same-visit completion for common issues.
Air conditioning diagnostics and repair, including refrigerant charging and compressor troubleshooting.
Bi-annual tune-ups for heating and cooling systems, covering filter changes, component inspection, and performance verification.
Manufacturer warranty support for parts including motors and refrigerants, handled directly with the warranty provider.
Same-day response for heating and cooling emergencies, with technicians carrying common replacement parts.
Detailed cost estimates provided before work begins, with transparent pricing and no surprise charges.