A & E Heating & Air Conditioning Inc

A & E Heating & Air Conditioning Inc has served Durham homeowners since 1994, building a reputation across four decades through consistent maintenance, repair, and installation work. The company holds a state HVAC license and maintains an A+ rating with the Durham Chamber of Commerce. With 233 customer reviews averaging 4.7 stars, the contractor has handled more than a thousand service calls throughout the Research Triangle, including Chapel Hill, Cary, and the surrounding Orange County communities.

What distinguishes this contractor is their commitment to thoroughness over speed. Multiple reviewers note that technician Mike visited the same property twice to ensure a repair was completed correctly, and the team provides detailed options and pricing advice before any work begins. Their 24-hour availability means emergency calls during Duke basketball watch parties or summer heat waves receive same-day response, a pattern confirmed across seven positive reviews mentioning prompt arrivals.

Long-term customers dominate the review history. Carolyn W describes 15 years of on-time service across her home and business properties, with technicians staying until issues are fully resolved. Diane Ulrich mentions the team has serviced two different homes over several years. Sarah Vaithilingam credits Mike with installing a new AC and heating system that works beautifully, calling the process quick, efficient, and easy to operate.