JD Service Now
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About JD Service Now
JD Service Now delivers heating and cooling solutions to Durham homeowners, maintaining a 4.9-star average across 5,320 customer reviews. Operating from a locally owned facility, the company serves the greater Research Triangle including Chapel Hill and Cary, offering weekday appointments from 7 AM to 6 PM with Saturday and Sunday availability. Homeowners can reach the office directly at (919) 339-1601 to request service.
Service offerings center on AC repair, water heater replacement, and annual maintenance plans tailored to North Carolina's humid climate. The company dispatches trained technicians who arrive in marked service vehicles, providing upfront diagnostic assessments before recommending repairs or replacements.
What Customers Say
Fourteen percent of reviewers specifically praise technician Bradley for his professionalism and clear explanations during water heater installations. One negative review details an unresolved water leak issue across multiple service calls, while positive reviews consistently mention diagnostic skill and courteous service.
Working Hours
| SundayToday | 8 AM–5 PM |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–5 PM |
Services
AC Repair & Maintenance
Diagnosing and repairing cooling system failures, performing seasonal tune-ups to restore efficiency and extend equipment lifespan.
Water Heater Replacement
Installing new water heaters including unit selection, proper sizing, and professional installation with existing plumbing connections.
Annual Service Plans
Scheduled maintenance agreements covering system inspections, filter changes, and priority scheduling for plan members.
Ductwork Inspection & Repair
Examining duct systems for leaks, inadequate insulation, and moisture intrusion affecting indoor air quality.
Diagnostic Services
Systematic troubleshooting to identify root causes of HVAC performance issues before recommending specific repairs.