ACR Supply

ACR Supply operates as a parts distribution and retail outlet in Durham, North Carolina, serving both professional contractors and DIY homeowners seeking HVAC components. The store maintains standard commercial hours Monday through Friday, drawing consistent traffic from the Durham area and surrounding communities including Chapel Hill and Carrboro. With a rating derived from 27 customer reviews, the business has established a presence in the local market as a resource for mechanical needs and replacement parts. Multiple reviewers specifically mention the establishment as well-stocked and clean, indicating reliable inventory for common HVAC repairs.

The inventory at ACR Supply features several notable brand partnerships, including Sure Comfort residential and commercial equipment, LG multi-zone and single-zone ductless systems, and Mortex products. The product catalog spans air filters ranging from MERV 7 to MERV 14, comprehensive HVACR parts including expansion valves, solenoids, and refrigeration controls, as well as hydronics components such as pumps, expansion tanks, and related accessories. The store operates as a retail outlet rather than an installation contractor, focusing on supplying components that repair technicians and property owners need to complete maintenance and replacement work.

Customer experiences at ACR Supply reveal mixed results. Anthony Johnson and TJ Kinsey describe staff as knowledgeable and friendly, noting the store remains well-stocked with reasonable pricing. However, Christopher W. reported a concerning incident where employees treated a Latino contractor disrespectfully, with one staff member walking away mid-conversation to put on headphones. Ted Undercarriage cited a dispute with technician Ryan regarding water heater assessment, where promised work was not completed as described. Positive reviewers like Leighton Lopez and April Markunas recommend the location specifically, praising both product knowledge and professional demeanor.