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About Bailey's Plumbing, Heating And Cooling
Bailey's Plumbing, Heating And Cooling serves Durham, North Carolina as a full-service plumbing provider holding a 3.3-star average rating across 20 customer reviews. The company operates Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday availability for emergency calls. The business category is listed as Plumber, with the phone number (919) 405-3987 for service requests. Residents of Durham seeking licensed plumbing assistance can reach the team directly for both routine maintenance and urgent repairs.
What distinguishes Bailey's Plumbing from other area contractors stems from customer accounts highlighting professional integrity and transparent communication. Multiple reviewers emphasize the technician assessed repairs thoroughly before recommending solutions, including instances where more costly replacements were unnecessary. The team also maintains responsiveness during after-hours emergencies according to documented customer experiences.
Customer narratives shared through verified reviews describe specific service scenarios worth noting. Bobby Bailey answered emergency calls for a residential customer dealing with plumbing failures in both 2004 and 2016, demonstrating long-term relationship Building. Another reviewer documented how Mr. Bailey arrived the same day to evaluate a suspected water heater failure, provided pricing the following morning, and completed installation that evening. A separate customer's garbage disposal was successfully cleared rather than replaced, saving the homeowner unnecessary expense.
What Customers Say
Four of five positive reviews specifically mention Bobby Bailey by name, praising his same-day emergency response and honest diagnostic approach. The sole negative review cites a third-party scheduling conflict through a retail partner rather than direct service issues. Across 20 total reviews, customers who received honest assessments of whether replacement was truly necessary gave the highest ratings.
Working Hours
| SundayToday | Open 24 hours |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Response
Available weekends and after-hours forurgent residential plumbing issues including leaks and system failures.
Water Heater Installation
Full replacement services from diagnosis same-day through professional installation completion.
Garbage Disposal Repair
Diagnostic and repair services assessing whether clearing resolves the issue versus full replacement.
Drain Cleaning Services
Professional drain clearing addressing clogs and flow restoration.
Leak Detection and Repair
Identifying and repairing hidden leaks throughout residential plumbing systems.
Pipe Repair and Maintenance
General pipe integrity services for both immediate repairs and preventive maintenance.