Bailey's Plumbing, Heating And Cooling

Bailey's Plumbing, Heating and Cooling has served Durham, North Carolina since 2002 from its Guess Road location. As a family-owned, licensed, and insured business, the team handles plumbing, heating, and cooling work for homes and businesses throughout the greater Durham area. Emergency repair calls are accepted alongside scheduled service visits.

What sets this contractor apart is an honest diagnostic approach. When Mr. Bailey visited one Durham home to replace a garbage disposal, he discovered the unit was merely clogged and recommended against the replacement the customer had already purchased. That willingness to say no to unnecessary work appears repeatedly across reviews.

Bobby Bailey and Mr. Bailey have earned loyal customers spanning more than a decade. One reviewer describes Bobby as a calm presence during a 2004 emergency and again in 2016, with scheduler Jamela going so far as to reach a service manager after hours when no trucks were available. Nica Mayes called on November 26, 2019 suspecting her water heater had failed, and Mr. Bailey arrived the same day to confirm the issue, quoted a price by morning, and completed the installation that evening. With 20 reviews averaging 3.3 stars, the company maintains a solid local reputation grounded in these hands-on owner relationships.