Brown Brothers Plumbing & Heating

Plumber
4.9(1,419 reviews)
2820 N Roxboro St, Durham, NC 27704
Brown Brothers Plumbing & Heating

Is this your business?

Claim your listing to verify your info and earn a verified badge.

Claim This Business

About Brown Brothers Plumbing & Heating

Brown Brothers Plumbing & Heating has anchored its reputation in Durham through decades of service, accumulating 1,419 reviews that average 4.9 stars. As a licensed plumbing and heating contractor, the company handles everything from leak repairs and pipe replacements to new fixture installations for both historic homes and modern builds. Their office operates Monday through Friday from 7 AM to 5 PM, serving Durham homeowners who need reliable plumbing without the headache of unclear timelines or unexplained charges.

Beyond standard plumbing repairs, Brown Brothers tackles specialized jobs that other-area contractors avoid. Their team has repiped basements in century-old Durham homes, navigated the challenges of vintage piping systems, and removed outdated radiators in historic properties. Each project receives individualized attention rather than cookie-cutter solutions.

Customer reviews name specific technicians who delivered distinctly different experiences. Elizabeth Goode praised Michael and his helper for replacing old pipes beneath her 1840s house, noting their careful work in tight basement spaces. Luke earned a five-star rating for removing an unused radiator with meticulous precision. However, one reviewer documented a concerning billing scenario where travel time was charged at full hourly rates, resulting in a $421invoice for what should have been a sub-$300 job.

What Customers Say

Fourteen hundred nineteen reviews yield a 4.9-star average, with positive feedback focusing on technical skill and completed repairs. Negative reviews cite opaque billing practices, particularly charges for technician travel time at standard hourly rates. The dichotomy is clear: reviewers who received upfront pricing descriptions rate the work highly, while those surprised by itemized invoices express frustration.

4.9 · 1,419 reviews
Read reviews on Google →

Working Hours

SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
ThursdayToday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed

Services

Leak Detection & Repair

Locating and sealing water leaks in pipes, valves, and fittings. One reviewer praised quick tech arrival and accurate leak identification.

Pipe Replacement

Full repiping for older homes, including basements and crawl spaces. Michael replaced pipes in an 1840s Durham house.

Fixture Installation

Installing sinks, faucets, supply lines, and related plumbing hardware. Elizabeth Goode had sink and faucet replacement completed.

Radiator Removal

Safe removal of unused radiators and related piping. Luke performed meticulous radiator removal for one reviewer.

Drain Cleaning

Clearing clogged drains and sewer lines. This standard service was not specifically reviewed but represents common plumbing work.

Water Heater Service

Installation and repair of water heaters. While not detailed in reviews, water heater work falls under heating services.

Frequently Asked Questions