Heating and Air Conditioning

HVAC contractor
4.6(19 reviews)
311 N Lasalle St, Durham, NC 27705
Heating and Air Conditioning

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About Heating and Air Conditioning

Heating and Air Conditioning has served Durham and surrounding communities including Chapel Hill, Cary, and Raleigh since establishing operations in the area. With 19 verified customer reviews generating a 4.6-star average rating, the contractor maintains standard business hours from 8 AM to 8 PM Monday through Friday, with Saturday and Sunday availability from 9 AM to 5 PM. The company provides residential heating and cooling services throughout the Research Triangle region, focusing on system installations, repairs, and routine maintenance for homeowners seeking reliable climate control solutions.

The contractor differentiates itself through responsive service scheduling and diagnostic expertise. Reviewers note the company prioritizes urgent situations, with technicians making same-day appointments even when bookged several days out. The business emphasizes accurate problem identification, with multiple customers reporting that technicians resolved issues other contractors could not diagnose, potentially saving homeowners from unnecessary equipment replacements.

Customer experiences highlight specific technicians who delivered exceptional service. Donald accommodated an urgent request for a pregnant homeowner during extreme heat, fitting the customer into a fully booked schedule. Technicians Shane and Brandon quickly diagnosed a wiring issue and ran new electrical through the home to restore cooling. Another scenario involved a second-opinion visit where the contractor identified a properly sized return duct was missing from a newly installed heat pump system, resolving performance issues that another company had misdiagnosed.

What Customers Say

Of 19 reviews, 12 are five-star ratings citing diagnostic skill, same-day emergency response, and cost savings from accurate problem identification. Three one-star reviews mention warranty disputes and communication delays during heat waves. Customers frequently name specific technicians, Donald, Shane, and Brandon, in positive contexts, with multiple reviewers noting the company saved them thousands in unnecessary repair costs.

Working Hours

Sunday9 AM–5 PM
Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
FridayToday8 AM–8 PM
Saturday9 AM–5 PM

Services

AC Repair & Maintenance

Diagnostic services, tune-ups, and repair for air conditioning systems including cooling diagnostics and part replacement.

Heating System Service

Furnace and heating system repairs, troubleshooting, and maintenance for Durham's winter months.

Heat Pump Installation

Installation of heat pump systems with proper sizing and ductwork assessment, including return-air evaluation.

Mini-Split Systems

Wall-mounted mini-split unit installation for zoned cooling in new construction or retrofitted homes.

Emergency Service

Same-day urgent repair availability for system failures, with priority scheduling for vulnerable customers.

System Inspections

Comprehensive system evaluations providing second opinions on major repair recommendations from other contractors.

Frequently Asked Questions