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Claim This BusinessAbout PlumbV Inc.
PlumbV Inc., operating as Happy Home Services, has served Durham and the greater Research Triangle since 1955. With a 4.8-star rating across more than 1,050 customer reviews, this licensed contractor handles plumbing, heating, cooling, and indoor air quality needs for homeowners throughout Durham, Chapel Hill, and surrounding Wake County neighborhoods. The company maintains 24/7 availability for emergency repairs, meaning a technician can respond any day of the week, including weekends and holidays.
What distinguishes this contractor is the combination of deep community roots and modern service conveniences. Happy Home Services offers financing through Goodleap and GreenSky, including 0% and 6.99% interest options with monthly payments starting around $58 for furnaces. Their VIP maintenance club provides up to 25% discounts on repairs, same-day service benefits, and a 13th month free for enrolled members. All technicians are background-checked, and the company holds North American Technician Excellence (NATE) certifications, ensuring installs and repairs meet industry standards.
Reviewers repeatedly name specific technicians who handled difficult situations. Fabian Munoz Martinez responded Same Day to a gas leak, taking time to explain each repair step. Inspector Nolen performed a thorough plumbing inspection without the heavy upselling common elsewhere. One reviewer describes how PlumbV refused to replace a perfectly good gas line part that Home Depot flagged, saving $400 and educating the homeowner instead. During an emergency weekend situation, technician Jay arrived within a couple hours after being delayed servicing other customers, keeping the homeowner informed throughout.
What Customers Say
Six of seven reviewers explicitly mention Same Day or emergency response times, with technicians arriving within hours despite weekend delays. Three reviewers name specific technicians Fabian, Jay, and Nolen, highlighting their communication and transparency around pricing. No negative reviews appear in the sample, with critique citing a pricing misunderstanding around subscription versus one-time service fees.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Plumbing Repairs & Installation
Full-service plumbing including trap and pipe cleaning, repiping, water pressure assessments, frozen and burst pipe repair, kitchen and bathroom plumbing.
Water Heater Services
Installation, replacements, repairs, maintenance, and annual flush services for both traditional and tankless water heaters.
Drain & Sewer Services
Drain cleaning, sewer line services, leak detection, camera and video inspections, and sump pump services.
Heating & Furnace Repair
Gas and oil furnace services, dual fuel hybrid systems, boilers, heat pumps, and smart thermostat installations.
Cooling & AC Services
Air conditioning services, gas pack systems, ductless mini splits, HVAC zoning systems, and cooling repairs.
Indoor Air Quality
Humidifiers, dehumidifiers, air scrubbers, air duct cleaning, filtration systems, and CO safety services.
Emergency 24/7 Repairs
Around-the-clock emergency plumbing and HVAC repairs with Same Day availability, including weekend and holiday service.