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About Progressive | Plumbing, Heating & Air, Electrical
Progressive | Plumbing, Heating & Air, Electrical serves Durham, North Carolina residents with a 4.7-star rating drawn from 414 client reviews. The business operates under the Progressive Service Companies brand, providing integrated plumbing, heating, cooling, and electrical solutions for residential properties throughout the Durham metro area. Technicians at this contractor handle everything from routine maintenance to complex system installations, and the company maintains a strong local presence responding to service calls across neighborhood communities in and around Durham.
Without accessible website details, specific brand partnerships or specialty certifications cannot be confirmed for this listing. The business name indicates a multi-trade operation encompassing plumbing, heating and cooling systems along with electrical work, though particular equipment specializations or warranty programs would require direct inquiry with the contractor.
Homeowners featured in reviews highlight several technicians by name who managed their service needs. Eve Shealy's review describes a multi-technician team including Reggie G, Mitch, and Jonathan who addressed heating system challenges in a larger home, with Mitch additionally walking the homeowner through thermostat app setup. William Gubitz's review credits John with removing root intrusion from a mainline sewer drain, while Ben Foust mentions a technician named Joey who explained repair procedures before beginning work and maintained respectful household protocols. Tracey Evans notes Roberto provided detailed explanations of HVAC issues and completed repairs efficiently.
What Customers Say
Five of six visible reviews award 5 stars, praising specific technicians including Reggie G, Mitch, John, Joey, and Roberto for diagnostic clarity and respectful service. The single 4-star review cites transparent pricing breakdown as a strength, while one 2-star review references communication difficulties.
Services
Plumbing Repair & Drain Cleaning
Addressing leaks, pipe issues, drain clogs, and mainline sewer repairs including root removal.
Heating System Service
Installation, repair, and maintenance of home heating equipment and furnace systems.
Cooling & AC Repair
Air conditioning diagnostics, repair, and replacement services for residential properties.
Electrical Work
Residential electrical repairs, installations, and troubleshooting services.
HVAC System Installation
Complete heating and cooling system installations for new and replacement units.
Smart Thermostat Setup
Technician-guided configuration of smart thermostat apps for remote climate control.
Emergency Service Calls
Priority for urgent plumbing, heating, and cooling failures requiring immediate attention.