ServiceMaster Restoration Cleaning - Durham
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Claim This BusinessAbout ServiceMaster Restoration Cleaning - Durham
ServiceMaster Restoration Cleaning - Durham operates as a fire damage restoration specialist serving the Durham, North Carolina community. The business maintains a perfect 5.0-star rating across 8 published client reviews, reflecting consistent service delivery in a demanding restoration sector. Operating continuously with 24-hour availability, the contractor responds to emergency situations across residential and commercial settings. The Durham location handles water intrusion incidents, fire aftermath cleanup, mold remediation, storm-related destruction, and persistent odor damage affecting indoor environments. Clients in the surrounding Research Triangle region encounter this service provider when sudden property damage demands immediate professional intervention.
The contractor distinguishes itself through comprehensive restoration scope under a recognized franchise network, offering integrated services that address multiple damage vectors simultaneously. This structural approach allows single-point coordination when homes experience layered damage such as water infiltration following fire suppression efforts. The business provides managed repair workflows that guide clients through restoration timelines, and maintains direct insurance coordination capabilities that simplify claim processing. Their specialty services category accommodates unconventional restoration challenges that fall outside standard mitigation categories.
Customer accounts reference a technician identified as Greg who managed multiple restoration projects for reviewers, including fire damage at both residential and commercial properties. One client recounted contacting the team for a condensate line obstruction that caused overflow damage during an extended absence from the property, noting responsive same-day attendance and thorough drying procedures that eliminated mold development concerns. Another reviewer described two separate fire-related claims handled by this crew across separate properties, satisfied with outcome consistency. The technical team deployed specialized equipment for moisture extraction and structural drying, with at least one client receiving a final invoice below the initial estimate.
What Customers Say
All 8 reviews award 5 stars, with Greg and team members mentioned by name across multiple accounts. Positive feedback emphasizes technician responsiveness, on-schedule project completion, and final costs aligning with or falling below initial quotes.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Fire and Smoke Damage Restoration
Structural cleaning, soot removal, smoke odor neutralization, and contents restoration following residential or commercial fire incidents.
Water Damage Mitigation
Emergency water extraction, structural drying, moisture detection, and secondary mold prevention for flooding and plumbing failure scenarios.
Mold Remediation
Professional mold isolation, removal, and surface treatment addressing fungal growth resulting from unresolved moisture exposure.
Storm and Disaster Damage
Property restoration services for wind damage, structural compromise, and weather-related destruction affecting residential and commercial properties.
Odor Damage Services
Specialized chemical and equipment-based odor elimination targeting smoke, pet, and persistent indoor air contamination issues.
Managed Repair Coordination
Project management oversight guiding clients through timelines, contractor scheduling, and restoration milestone completion.
Insurance Claim Support
Direct coordination with insurance carriers supporting documentation, estimates, and claim processing for covered restoration work.