Trademasters Service Inc
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About Trademasters Service Inc
Trademasters Service Inc has operated from Durham since establishing a presence in North Carolina's HVAC marketplace. The company maintains a 3.8-star average across six customer reviews, combining residential comfort solutions with commercial and industrial system expertise. Serving Durham, Raleigh, Research Triangle Park, and the surrounding Piedmont Triad region, the contractor dispatches technicians to communities including Cary, Chapel Hill, Greensboro, and Henderson for both scheduled maintenance and emergency service calls.
Unlike many regional contractors who focus narrowly on residential replacement, Trademasters maintains specialized capabilities in pharmaceutical clean rooms, critical cooling systems, and building automation design-build projects. Their service model incorporates 24-hour emergency response available seven days per week, a practical differentiator for property managers and homeowners facing sudden system failures. The company emphasizes value engineering during new installations, balancing upfront equipment costs against long-term operational efficiency for commercial clients.
Customer feedback highlights specific interactions with service professionals. One reviewer identified only as RLM cited a COVID-era concern regarding mask protocols during a February 2021 visit. Conversely, Reggie Parker awarded a five-star rating, describing the team simply as good guys, suggesting satisfaction with craftsmanship and communication during a recent service call.
What Customers Say
One reviewer explicitly praised the team as good guys, indicating positive service experience, while another flagged a compliance concern from February 2021 regarding mask protocols. The six-review sample limits broader sentiment analysis, but available feedback suggests mixed satisfaction on service delivery consistency.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–2 PM |
| Saturday | Closed |
Services
HVAC Repair & Maintenance
Emergency repairs, system diagnostics, and scheduled preventative maintenance for residential and light commercial systems.
AC Replacement & Installation
New system installation, replacements, and design-build services for custom residential and commercial projects.
Commercial HVAC Services
Installation, repair, and maintenance for office buildings, retail spaces, and light commercial facilities.
Industrial HVAC Systems
Specialized heating, ventilation, and air handling for manufacturing, warehousing, and industrial operations.
Critical Cooling & Clean Rooms
Precision temperature control for pharmaceutical, medical, and clean room environments requiring strict air quality.
Building Automation
Integrated building management systems, programmable controls, and automated HVAC monitoring for commercial properties.
24-Hour Emergency Service
Round-the-clock emergency dispatch for system failures, after-hours calls, and weekend holiday emergencies.