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About ACME Plumbing & Heating Co
ACME Plumbing & Heating Co maintains a 4.5-star rating drawn from 24 customer reviews in Lexington, North Carolina. The company operates Monday through Friday from 8 AM to 4 PM, providing plumbing services to the local community. Their response pattern shows they typically return calls within a day and schedule service appointments for the following business day after initial contact.
The company distinguishes itself through responsive communication and transparent pricing according to multiple five-star reviews. Customers report receiving call backspromptly after leaving messages, with service appointments scheduled efficiently. Several reviewers specifically note fair and reasonable pricing for repairs completed in single visits, avoiding prolonged diagnostic processes or repeat service calls.
Customer reviews highlight two technicians by name who handled specific repair scenarios. Keith addressed a leaking drain repair in a crawl space, completing the fix in under an hour at a reasonable cost. Bradley responded to a same-day service request for water heater issues, resolving the problem in less than 30 minutes according to one satisfied customer. Another reviewer describes Keith walking them through replacement options for clay piping, demonstrating willingness to explain technical options.
What Customers Say
22 of 24 reviews award five stars, praising same-day callback response, fair pricing, and competent repairs. Two reviews report negative experiences citing Scheduling delays and pricing concerns, representing approximately 8% of feedback. Positive sentiment consistently references specific technicians and transparent costs.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Drain Repair
Leaking drain repairs in crawl spaces completed in under an hour, per reviewer accounts.
Water Heater Service
Water heater diagnosis and repair, with same-day service available for urgent calls.
Toilet Repair
Toilet component replacement, though parts may require follow-up visits.
Pipe Replacement
Clay piping replacement consultation, with technicians explaining long-term solutions.
General Plumbing
Broad plumbing repair and maintenance services for residential properties in Lexington.