James Heating & A/C, Inc

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Claim This BusinessAbout James Heating & A/C, Inc
James Heating & A/C, Inc has served Lexington, North Carolina and surrounding Davidson County since 2005 as a fully licensed and insured HVAC contractor. The company holds 53 verified customer reviews with an exceptional 4.8-star average rating, reflecting nearly two decades of consistent service delivery. Operating Monday through Friday from 8 AM to 5 PM, the team handles residential heating and cooling needs across Lexington, Thomasville, and the surrounding Piedmont Triad communities. As a Lennox Network Dealer, the contractor provides factory-authorized installations and repairs backed by manufacturer warranty support.
What distinguishes James Heating & A/C from regional competitors is their exclusive Lennox product lineup and commitment to honest diagnostic practices. Reviewers consistently note that the team recommends only necessary repairs, refusing to upsell unnecessary services. The company offers financing options for major installations, making new equipment purchases more accessible. Their indoor air quality division features Lennox Healthy Climate Solutions including advanced air filtration, ventilation systems, and humidity management components designed for the region's humid summers and variable winters.
Customers repeatedly praise the rapid response times and named technicians who handle service calls. When Amy Mone called regarding a furnace issue, Sam and David arrived at her home within two hours. Mark Wilhelm reported that after another contractor quoted thousands for ductwork cleaning, James Heating & A/C inspected his system and confirmed no repairs were needed, saving him unnecessary expense. The team's willingness to provide straightforward assessments rather than aggressive upselling appears frequently in positive reviews.
What Customers Say
Three of four sampled reviews award 5 stars, citing honest diagnostics, fast response times, and named technicians (Sam and David). The lone 1-star review describes a problematic phone interaction with front-desk staff, representing 1 negative voice among 53 total ratings.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Furnace Repair & Maintenance
Diagnostic services, component replacement, and preventive tune-ups for all Lennox furnace models.
Air Conditioning Repair & Installation
AC diagnostics, refrigerant recharge, compressor repair, and new system installations.
Heat Pump Services
Installation and repair of Lennox heat pump systems for year-round heating and cooling.
Indoor Air Quality Solutions
Lennox air filtration, ventilation, humidifiers, and dehumidifiers for cleaner home air.
Mini-Split Installation
Ductless mini-split systems for room additions or zone-specific climate control.
Thermostat & Control Systems
Lennox smart thermostats and zoning systems for optimized temperature management.