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Claim This BusinessAdvantage A/C, Heating, & Refrigeration INC has served the Papillion area for over 16 years, building a presence in Sarpy County and surrounding communities in eastern Nebraska. The company holds state licensing and maintains a 4.6-star rating drawn from 46 customer reviews. Owner Matt and his team operate from a service hub in Papillion, providing heating, cooling, and refrigeration solutions to homeowners and small commercial properties. Their standard hours run Monday through Friday, 8 AM to 4:30 PM, with no weekend emergency availability currently listed.
This contractor distinguishes itself through long-term customer relationships and hands-on equipment knowledge. Reviewer Lisa Peterson notes the company has installed furnace and AC systems at two of her properties over 16 years, describing the team as honest, prompt, and communicative across all interactions. The business handles both residential HVAC and commercial refrigeration, addressing cooler systems and walk-in units that require specialized knowledge beyond standard residential heating and cooling. Their service model emphasizes on-site diagnostics and transparent communication about needed repairs.
Customer experiences reveal specific scenarios the team has handled. One reviewer described a same-day response during a cooler breakdown where the technician diagnosed a faulty compressor and identified a rusty port requiring replacement. Another customer recounted a multi-property installation project where the team coordinated furnace and AC setup across two separate locations. The owner, Matt, is referenced by name in several reviews, both positive and critical, indicating direct involvement in service delivery and customer communication.
Of 46 reviews, the rating splits between strong recommendations and serious complaints about billing practices. Positive reviews cite 16-year customer loyalty, honest communication, and transparent diagnostics. Negative reviews, including two with 1-2 star ratings, flag aggressive pricing, disputed authorization for unapproved work, and questions about parts being actually replaced versus billed. No specific technician names appear in positive reviews besides the owner Matt.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Full furnace replacement and repair for residential properties, including new installation and system diagnostics.
AC installation, maintenance, and repair covering residential cooling systems.
Commercial cooler and refrigeration unit service, including walk-in units and specialty systems.
On-site troubleshooting to identify faulty components before recommending repairs.
Regular service calls for tune-ups and system longevity checks.