Henson Heating & Cooling Omaha

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About Henson Heating & Cooling Omaha
Henson Heating & Cooling Omaha operates as an air conditioning contractor serving the Papillion area with a 4.8-star rating drawn from 59 customer reviews. The business maintains availability seven days a week, with emergency response supported around the clock on weekends. Based in Papillion, the company extends service to Omaha and surrounding Nebraska communities, handling residential and light commercial projects ranging from routine maintenance to complete system replacements.
Among the contractors offerings, custom fabrication stands out as a distinctive capability. The company operates in-house sheet metal fabrication services, allowing for bespoke ductwork and vent solutions tailored to individual homes rather than relying solely on pre-fabricated stock components. This shop-built approach can address unique layout challenges where standard configurations fall short. Additionally, the business provides comprehensive indoor air quality assessments and solutions beyond basic filter changes.
Customer feedback highlights specific team members who delivered problem-solving approaches. For one homeowner, technician Tavaris conducted a thorough evaluation and identified that the property lacked return air ducts in the upper level, a construction oversight missed for thirteen years. Reviewer Laura Steffes praised Edward and his crew for working during extreme heat conditions, even staying late to ensure the client had functioning cooling during a negotiation period with a home warranty company. These accounts reflect hands-on diagnostic work addressing systemic issues rather than immediate part replacement.
What Customers Say
Four reviewers awarded 5-star ratings, with three specifically naming individual technicians (Tavarris, Edward, and team members) for their responsiveness and diagnostic thoroughness. One 2-star review cited a disputed repair recommendation and billing issue, contrasting with positive accounts of same-day emergency arrivals and post-installation follow-through.
Working Hours
| SundayToday | Open 24 hours |
| Monday | 8:30 AM–4:30 PM |
| Tuesday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| Thursday | 8:30 AM–4:30 PM |
| Friday | 8:30 AM–4:30 PM |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant handling, coil cleaning, and preventive tune-ups for cooling systems.
Heating System Repair
Furnace troubleshooting, ignition component replacement, and heating emergency responses.
New AC & Furnace Installation
Complete system replacement including equipment selection guidance and professional installation.
Custom Sheet Metal Fabrication
Shop-built ductwork and vents designed for unique residential configurations.
Indoor Air Quality Solutions
Assessment and filtration upgrades addressing ventilation and particulate concerns.
Commercial HVAC Services
System design and installation for light commercial and multi-unit properties.
Maintenance Plans
Scheduled service agreements covering seasonal tune-ups and priority scheduling.