Johnstone Supply

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Claim This BusinessAbout Johnstone Supply
Johnstone Supply operates as a heating equipment supplier in Rio Rancho, New Mexico, serving contractors across the broader Albuquerque metro area. The location holds a 4.6-star rating compiled from 14 customer reviews, reflecting a generally positive reputation within the professional trade community. Open Monday through Friday from 7:30 AM to 5 PM, the store functions as a contractor-only distributor, meaning direct sales to homeowners are not available.
The supplier maintains an extensive inventory of HVAC equipment spanning residential and commercial categories. Product lines include single-packaged units, split systems, mini-split systems, air handlers, evaporator coils, gas furnaces, and oil furnaces. They also carry field-installed accessories, multi-zone and single-zone variable capacity systems, manufactured housing units, and extended warranty options. The breadth of their catalog positions them as a one-stop resource for contracting professionals needing equipment for installation projects.
Customer feedback highlights Nathan as a knowledgeable parts specialist, with multiple reviewers emphasizing the team's ability to locate hard-to-find components and save trips that would otherwise require significant driving distance. Several customers mention receiving helpful assistance at the front desk and appreciate fast turnaround times. The sole critical review addresses the company's policy of serving only licensed contractors, which aligns with industry distribution practices.
What Customers Say
Seven of eight detailed reviews award 5 stars, praising prompt parts retrieval and helpful staff, while one review criticizes the contractor-only sales policy. Three reviewers specifically mention Nathan as a knowledgeable resource.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| WednesdayToday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
HVAC Equipment Distribution
Wholesale supply of heating and cooling equipment including furnaces, air handlers, and coils to licensed contractors.
Mini-Split Systems
Supply of ductless mini-split systems including single zone and multi-zone configurations for residential and commercial applications.
Packaged Units
Both single-packaged and split packaged units for various installation scenarios and building types.
Specialty HVAC Products
Products tailored for manufactured housing and other specialized residential or commercial requirements.
Field-Installed Accessories
Supply of components and accessories required for on-site HVAC installation and retrofitting.
Extended Warranties
Available extended warranty programs for covered equipment beyond standard manufacturer coverage.