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Claim This BusinessFrosty Desert Heating, Air & Plumbing is a Las Vegas HVAC and plumbing company with 25+ years in the trade, over 1,000 installations completed, and a 4.9-star rating across 147 reviews. The company holds a BBB A+ rating over six consecutive years — a sustained track record that filters out one-time quality spikes and reflects consistent performance.
Services include AC installation and replacement, AC repair, furnace installation and repair, and plumbing services. On the AC side, the company offers systems with SEER ratings up to 28 — among the highest efficiency ratings available for residential equipment — with smart thermostat compatibility and ultra-quiet performance as standard features. AC installations include a 12-year parts and labor warranty, compared to the 3-year parts-only warranty common among competitors.
Financing starts at $59/month, and the $79 diagnostic fee is credited toward any repair or replacement — meaning the diagnostic is effectively free if work is performed.
Technicians Chris and Enrique are named across multiple reviews. Chris handles both emergency after-hours service and standard installations, and is consistently described as honest, friendly, and knowledgeable. Enrique is noted for same-week installation after an initial assessment, with excellent communication throughout the process. Both technicians are described as low-pressure — presenting options and letting the customer decide.
Frosty Desert explicitly markets itself against competitors on warranty terms and response time, backing those claims with a written comparison. For Las Vegas homeowners comparing contractors, the 12-year warranty differentiator and the 25-year track record provide meaningful confidence in long-term support.
Chris is praised across multiple reviews for no-pressure presentation, honest assessments, and after-hours emergency availability. Enrique is specifically noted for completing an assessment and full system installation within the same week with consistent communication throughout. Multiple customers compare Frosty Desert favorably against other contractors on pricing. The 12-year parts and labor warranty is mentioned as a deciding factor. The straightforward, no-binder approach to quotes (no "colorful binder filled with unnecessary photos") is specifically praised.
| Sunday | 8 AM–2 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| SaturdayToday | 8 AM–8 PM |