ICE Heating Cooling & Plumbing

ICE Heating Cooling & Plumbing has served Las Vegas and Southern Nevada homeowners for over 29 years, building a reputation through comprehensive heating, cooling, and plumbing services. With 513 reviews averaging 4.8 stars, the company operates 24/7 across the Las Vegas Valley, responding to emergencies in neighborhoods from Summerlin to Henderson. The company maintains a sister relationship with Lee's Air, Plumbing & Heating, allowing expanded service capacity for both residential and commercial customers.

What distinguishes ICE Heating Cooling & Plumbing is their first-year satisfaction guarantee on all new equipment installations, if the system doesn't perform to homeowner expectations, they modify, repair, or replace the unit at no additional cost. Their technicians undergo rigorous screening, including drug testing and background checks, and arrive with fully stocked warehouses on wheels to complete most repairs in a single visit. The company also offers a membership program providing priority scheduling, discounted services, and detailed service records for customers who enroll.

Customer reviews consistently name specific team members who delivered exceptional service. Technician Zach earned high praise from Lauren Jolly for patience and thorough work after manager Brian personally ensured a quality issue was resolved. Stephanie Givens called technician John "fabulous" and "very knowledgeable" for her service call. Julio Reuben noted the technicians were "clean and tidy" and kept him informed throughout his job, while also appreciating the honest appraisal with multiple options.