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Claim This BusinessICE Heating Cooling & Plumbing has built a strong following in Las Vegas by pairing transparent pricing with round-the-clock availability. Operating 24 hours a day, seven days a week, the company serves both residential and light commercial customers across the Las Vegas Valley, handling everything from routine AC maintenance to full system replacements. Their phone number, (702) 820-2184, connects customers directly with their scheduling team, and they actively promote a membership program that gives enrolled homeowners priority service along with routine maintenance visits throughout the year.
The ICE Heating and Cooling membership program has been a consistent differentiator. Customers who enroll describe the experience as genuinely convenient — annual service reminders, easy rescheduling, and technicians who already know the history of the equipment. One member noted she'd received excellent customer service on every interaction over more than a year, specifically praising how accessible the team makes scheduling and follow-up. The business offers installation of air conditioning units, heating systems, and plumbing services, with online quote requests available through their website at iceaclv.com.
Their installation work spans multiple system types, and the team takes a consultative approach that customers appreciate. A reviewer who replaced both AC units described getting competitive quotes from three contractors including Costco before choosing ICE — citing the lack of sales pressure as the deciding factor. Another customer reported that multiple technicians installed units in a single day, with the systems working correctly from the first run. This efficiency matters in Las Vegas, where summer heat makes delays costly.
With a 4.8-star rating across more than 500 reviews, ICE has maintained consistent quality through growth. Their service options include onsite visits and free estimate requests submitted online, making initial contact simple. For homeowners weighing HVAC providers in Las Vegas, ICE's combination of membership benefits, responsive scheduling, and strong customer retention stands out in a competitive market.
Customers frequently cite the ICE membership program as a standout feature, praising the convenience of scheduled reminders and priority scheduling. Installation experiences receive consistent praise for efficiency, with multiple reviewers noting that technicians complete jobs in a single day without pressure tactics. Several reviews specifically highlight the professionalism and transparency during consultations — customers feel informed rather than upsold.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |