ICE Heating Cooling & Plumbing
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About ICE Heating Cooling & Plumbing
ICE Heating Cooling & Plumbing operates as a licensed HVAC and plumbing contractor serving Las Vegas and Henderson residents with round-the-clock availability, holding an impressive 4.9-star rating across 180 verified customer reviews. Established to address the intense cooling demands of Southern Nevada's desert climate, the company handles everything from routine air conditioning maintenance to complex heating system installations and emergency plumbing repairs. Their service portfolio extends into fireplace installation and indoor air quality solutions, making them a versatile resource for homeowners seeking comprehensive climate control and water management under a single provider.
What distinguishes ICE Heating Cooling & Plumbing is their systematic approach to home comfort, underscored by a membership program called ICE Comfort Club that provides scheduled maintenancebenefits alongside financing options for major system replacements. The company maintains a transparent service model where technicians arrive uniformed, organize tools methodically, and explain repair options before initiating work, a practice noted across multiple five-star reviews. Their online booking system and 24-hour availability cater specifically to Las Vegas residents dealing with sudden system failures during extreme temperature swings, offering same-day service without after-hours premium pricing common among competitors.
Customer narratives reveal why the company commands such loyalty: technician Ruben conducted a thorough safety evaluation during a water heater flush and identified previously unnoticed issues affecting appliance longevity, while plumber Gabriel replaced aging valves and installed a whole-house filtration system efficiently in a single visit. Reviewers consistently mention Philip Lampkin's expertise with water heaters, describing him as a master technician, and Jordan's punctual arrival and meticulous cleanup after heater repairs. Anthony and Tee receive mentions for their friendly communication and accommodating approach, reinforcing the company's reputation for trustworthy service in a city where finding reliable tradespeople remains challenging.
What Customers Say
All 180 reviewers award 5 stars, with service calls frequently mentioning technicians who explained repair options transparently, organized workspaces neatly, and declined to upsell unnecessary services. Multiple reviewers from Las Vegas and Henderson specifically highlight honesty and trustworthiness as rare qualities in the trades.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnoses and repairs cooling system failures; performs seasonal tune-ups to optimize performance in desert heat.
HVAC Installation
Installs new heating and cooling systems; provides upfront pricing and financing options for system replacements.
Plumbing Repair & Maintenance
Handles leak detection, valve replacements, drain cleaning, and general plumbing diagnostics.
Water Heater Services
Installs, repairs, and maintains traditional and tankless water heaters including flushing and component replacement.
Heating Repair & Maintenance
Services furnace and heating system malfunctions; addresses ignition issues and heating element failures.