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About New City Cooling & Heating
New City Cooling & Heating is an air conditioning contractor based in Las Vegas, Nevada, holding a 4.9-star rating from 11 customer reviews. The company provides HVAC services to residential and commercial clients throughout the Las Vegas metro area. Their service portfolio includes air conditioning repair, installation, and maintenance for various system types, with particular expertise in PTAC units and split AC systems.
The company distinguishes itself through a 100% satisfaction guarantee on all professional air conditioning installations. Their team of skilled technicians utilizes modernized equipment to deliver reliable service quality for both PTAC and split AC systems. The business operates with extended hours, serving clients Monday through Saturday with same-day service availability for emergency calls.
Customer reviews highlight specific positive experiences with the company's technicians. One reviewer, Fresco L, described Nate as knowledgeable and persistent, noting he resolved a three-year-old AC issue that two other technicians could not fix in under three hours. Another reviewer, Melena Florence, praised Nathan Ellsworth for responding to an emergency rental property call within hours and demonstrating honesty about a simple breaker issue rather than recommending unnecessary repairs.
What Customers Say
All five published reviews award 5 stars, with customers consistently praising technician honesty, problem-solving persistence, and fair pricing. Emergency response speed and same-day service availability appear as recurring themes across multiple reviews.
Services
AC Repair & Maintenance
Diagnostic and repair services for all air conditioning unit types, including PTAC and split systems.
AC Installation
Professional air conditioner installation with environment assessment and 100% satisfaction guarantee.
PTAC Repair Service
Specialized repair, service, and installation for PTAC units in residential and commercial properties.
Emergency HVAC Service
24/7 emergency response for heating and air conditioning emergencies with same-day availability.
Heating System Repairs
Friendly, affordable heating system repairs and maintenance for homes and offices.