Ontario Refrigeration Services Inc

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About Ontario Refrigeration Services Inc
Ontario Refrigeration Services Inc operates as an air conditioning contractor serving the Las Vegas metropolitan area with standard weekday availability from 8 AM to 5 PM. The business holds a rating of 3.2 stars derived from 14 customer reviews, indicating a polarized customer experience where feedback ranges from highly satisfied to deeply dissatisfied. Located in Las Vegas, the company provides AC services primarily to residential and commercial clients within the Valley, responding to service calls across various neighborhoods and surrounding communities.
The website text was not accessible at the time of this review, limiting detailed information about specific brand partnerships, certifications, or specialized services offered. Based on available review data, the company handles routine maintenance, same-day service requests, and diagnostic repairs. One reviewer specifically mentioned their ongoing relationship with the company for multi-year maintenance contracts, suggesting commercial capabilities. The contrasting nature of reviews makes it difficult to identify a clear differentiator without website confirmation of specific service offerings or brand affiliations.
Customer reviews reveal mixed experiences with named technicians. Sebastian, referenced by one reviewer, was praised for professional conduct, clear communication, and attention to detail during a service call. Another reviewer described a concerning scenario where an incorrectly wired capacitor resulted in improper cooling, requiring a second technician to diagnose and correct the issue. A third reviewer noted incomplete work where a technician recommended replacing an evaporator coil but never returned to perform the service. These accounts illustrate the variability in service quality that prospective clients may encounter.
What Customers Say
Three of six detailed reviewers awarded 5 stars, praising same-day response, clear communication, and ongoing maintenance relationships. The three 1-star reviews cite wiring errors, upselling to expensive replacements, and incomplete service where technicians failed to return. Positive feedback emphasizes dispatch reliability while negative feedback targets technical accuracy and follow-through.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, capacitor replacement, fan motor repair, and scheduled maintenance tune-ups for residential and commercial systems.
Emergency Service Calls
Same-day or next-day response for urgent cooling failures, available during weekday business hours.
System Replacement Consultation
Assessment and recommendations for compressor replacement or full system upgrades when repairs are not feasible.
Commercial HVAC Services
Ongoing maintenance contracts for business clients, with scheduled service calls and dispatch coordination.
Cooling System Diagnostics
Technical evaluation of cooling performance issues, capacitor testing, and electrical connection verification.