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Claim This BusinessAbout Thor Industries
Thor Industries delivers air conditioning, heating, and plumbing services across the Las Vegas Valley, treating homeowners in Henderson, Summerlin, and the central Strip corridor. Operating under the tagline Make the right choice. Work with the best, the company maintains a 4.7-star average across 87 customer reviews posted online. Their 24-hour emergency line ensures a technician reaches residents experiencing midnight AC failures during triple-digit summer nights or Holiday heating system crashes.
What distinguishes Thor Industries is the same-day availability paired with transparent diagnostic work. Reviewers consistently praised technicians who explained issues before proceeding with repairs, avoiding the surprise invoices that plague many service calls. The company handles both routine water heater swaps and complex drainage dilemmas, positioning themselves as a single point of contact for homeowners managing multiple aging systems in older Valley properties.
Customers named several technicians worth noting. Keith assisted a homeowner verifying a gas dryer installation safety, providing peace of mind on a first-time DIY project. Troy earned repeated call-backs from Jody Stangl, who compared quotes across three competitors before awarding the job based on fair pricing. When a tool incident left one reviewer facing a damaged toilet and a $1,000 replacement proposal, the experience revealed how the company handles disputes matters as much as initial craftsmanship.
What Customers Say
Seventy-four of 87 reviewers awarded 5 stars, with recurring praise for on-time arrivals, upfront pricing, and technicians who explained repairs before starting. The single 1-star review centered on a disputed charge, while positive references singled out Keith and Troy by name for professionalism.
Services
Air Conditioning Repair & Maintenance
Diagnose cooling failures, perform seasonal tune-ups, and restore compressor function in desert heat.
Heating System Service
Repair furnace ignition issues, replace failing heat exchangers, and ensure safe winter operation.
Plumbing Installation & Repair
Handle water heater swaps, drain cleaning, fixture installs, and leak detection.
Emergency Service Calls
24-hour availability for urgent failures including pipe bursts and complete system shutdowns.
Diagnostic & Estimate Services
Technical assessment provides an itemized repair plan before any work begins.
Same-Day Scheduling
Priority booking for homeowners needing immediate service, not next-week appointments.