Titan Air Conditioning & Heating is a family-owned Las Vegas HVAC company with a perfect 5.0-star rating across 159 reviews. Owner Orlando handles service calls personally, bringing a level of engagement and accountability that differentiates Titan from larger, technician-pooled operations. The company serves Las Vegas and Henderson, with services covering AC repair, heating repair, duct cleaning, maintenance, and installation.

Owner Orlando's personal involvement is the defining characteristic of Titan's service. He performs duct cleaning with before-and-after photo documentation — showing customers exactly what was removed — which generated direct praise for the "speechless" reveal of duct condition. He oversees smart thermostat installations personally and is described as punctual, professional, and thorough. On heating emergency calls, Orlando's team arrived quickly and resolved the issue effectively.

The before-and-after photo approach to duct cleaning is notable for transparency. Customers who've had duct cleaning from other companies without visibility into what was actually done responded to Titan's documentation with strong appreciation.

Smart thermostat installation is handled alongside standard HVAC work — both upstairs and downstairs units installed same-day with quick appointment availability. This kind of coordination (replacing traditional thermostats with smart units across the whole home in one visit) is a common Las Vegas upgrade that Titan handles efficiently.

Titan's positioning as a company where "you always know who you're getting" — the owner — addresses a real pain point for homeowners who've experienced inconsistent quality from companies where technician assignments vary. For Las Vegas homeowners prioritizing personal accountability in their HVAC service, Titan is a compelling choice.