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About Xcellence Cooling and Heating LLC
Xcellence Cooling and Heating LLC operates in Las Vegas, Nevada, delivering residential heating and cooling solutions across the greater valley. The contractor holds a 4.8-star average rating drawn from 18 homeowner reviews, reflecting consistent service quality over multiple years of operation. Residents throughout the Las Vegas metropolitan area rely on this team for AC repairs, system installations, and routine maintenance. The company maintains a presence serving the wider Clark County region, connecting with customers across various neighborhoods and communities within the valley.
Customer feedback highlights a commitment to honest diagnostics and transparent communication. One reviewer described an experience where a technician identified a simple drain clog rather than recommending unnecessary equipment replacement, saving the homeowner from an expensive upgrade. Another account mentions a team arriving within 30 minutes of the initial call, addressing an urgent cooling failure without attempting to oversell additional services. The company employs multiple service technicians, with reviewers naming specific team members including Brayan and Bryan, who have handled condenser fan motor replacements and run capacitor repairs.
Service calls frequently involve same-day response during extreme heat conditions common to the Las Vegas summer. Multiple reviewers emphasize the team's willingness to explain repair options clearly, allowing homeowners to make informed decisions about their HVAC systems. A recurring theme across feedback involves the technicians taking time to verify issues completely before recommending solutions, rather than proceeding with unnecessary work.
What Customers Say
Twelve of 16 reviewers specifically praise the company's honesty and refusal to oversell, with five-star ratings for Victor's team mentioning diagnostic skill. One negative review cites high pricing for a capacitor replacement, while positive feedback emphasizes transparent estimates and fair dealing despite premium rates.