Premier Heating & Cooling

Premier Heating & Cooling operates as a family-owned HVAC contractor based in Depew, New York, serving the greater Erie County region. With 47 customer reviews generating a 4.7-star average rating, the company has established a track record for residential heating and cooling solutions across communities including Depew, Lancaster, West Seneca, and Cheektowaga. The business maintains round-the-clock availability, meaning a technician can respond to emergency calls any day of the week, including holidays.

What distinguishes Premier Heating & Cooling from neighboring contractors is their commitment to upfront pricing and same-day service availability. The company promotes a $69.95 heating tune-up option, making routine maintenance accessible for budget-conscious homeowners. Their service menu covers furnace and boiler replacement, repair, and maintenance alongside air conditioning installation and repair. The website explicitly notes free estimates on new equipment installations, and the team handles emergency furnace or boiler repairs without delay.

Customer reviews reveal a consistent pattern: technician Jake (also referred to as Jacob in at least one review) handles much of the field work and earns high marks for professionalism and fair pricing. One reviewer recounts having her furnace repaired on Christmas Eve at 11pm without being charged an excessive emergency fee, which proved essential during a cold holiday stretch. Another reviewer describes a multi-zone heating and central air installation project for a renovated attic, noting the crew kept dust contained and completed the job as described. A third customer mentions Jake helped navigate a new home replacement, describing the process as simple and educational.