True Energy Solutions

True Energy Solutions operates as an insulation contractor serving the greater Rochester metro area, including East Rochester, Henrietta, and Pittsford. The company holds a New York state contractor license and has accumulated 73 customer reviews yielding a 4.4-star average. Founded in 2016, the business is owner-operated by Tony Karpovich and maintains standard weekday hours from 8:30 AM to 5 PM. Residential services include attic insulation, wall insulation, and air sealing with both fiberglass blow-in and spray foam options.

Unlike many insulation contractors who sub out specialty work, True Energy Solutions employs in-house crews for both dense-pack cellulose and spray foam installations. The company participates in NYSERDA approved rebate programs for energy efficiency upgrades, allowing qualifying homeowners to offset costs through utility incentives. Project timelines typically span 1-2 days for whole-home re-insulation, with cleanup and site restoration included in the contract scope.

Customer experiences vary significantly. Brian Walker reported insulation depth inconsistencies and unresolved communication challenges following his 2024 project. Scott documented quality concerns with rim joist air sealing on his December 2024 review, noting management responsiveness issues. Diana Coppenbarger described a positive experience with her October re-insulation, praising the crews for professional conduct and noticeable winter performance improvements.