Upstate Systems

Upstate Systems operates as an air conditioning contractor serving East Syracuse and surrounding Onondaga County communities. With a service portfolio spanning residential and light commercial installations, the company has accumulated nine customer reviews yielding a 3.7-star average rating, indicating polarized but notably engaged customer feedback. The contractor maintains standard weekday hours from 7:30 AM to 4:30 PM, providing consultation and scheduling through their (315) 701-9675 phone line.

The company leverages multiple brand partnerships to fulfill diverse climate-control requirements, with review references to Test Products International suggesting specialized equipment sourcing capabilities. Customer reviews consistently highlight staff willingness to locate hard-to-find components, with one five-star reviewer noting the team will procure items outside standard inventory. The business operates under the Upstate Systems name with a web presence at upstatesystems.com, indicating regional market focus within Central New York.

Named technicians including Doug S, John Zanewych, Will, and Mickey Peters receive repeated positive mention across customer testimonials. Reviewers describe scenarios involving equipment procurements, friendly staff interactions, and service during heat-related emergencies. Negative feedback centers on two isolated incidents involving professional conduct and hold-time dissatisfaction, representing 2 of 6 total reviews. Positive reviews (4 out of 6) specifically commend staff approachability and inventory breadth, while critical reviews cite operational communication lapses rather than technical competency.