Appliance Tec

Appliance Tec is an appliance repair contractor serving Rochester and the Finger Lakes region of New York. With a 4.8-star rating across 1,426 customer reviews, the company handles repairs for all major appliance brands. Their service area includes Rochester proper along with surrounding communities throughout the Finger Lakes. The company operates Monday through Thursday from 8 AM to 4:30 PM and offers manufacturer-authorized repairs for leading appliance brands.

What distinguishes Appliance Tec from typical repair shops is their investment in customer convenience technology. Homeowners can track their technician in real time on the day of service, similar to tracking a delivery. They provide 24/7 online scheduling, allowing customers to book repairs at any hour without waiting for business hours. Clients can also monitor job status and part order progress directly through the company website, eliminating repeated phone calls for updates.

Reviewers consistently highlight specific technicians who delivered exceptional service. Zack resolved an ice maker issue for Pamela Tette by identifying the needed part and scheduling prompt follow-up installation. Ben repaired a Whirlpool washing machine for D hall, earning praise for knowledge and efficiency. Corie Masker's reviewer noted a technician completed a repair the same morning, including a parts run to ensure the appliance was operational by day's end.