Is this your business?
Manage your details and start getting customer inquiries. Takes about a minute by phone.
Claim Your Free PageClaiming is free. Featured placement is optional, $99/mo.
About Azaleas Heating & Cooling LLC
Azaleas Heating & Cooling LLC operates in Rochester, New York as an air conditioning contractor. The business holds a 2.0-star rating derived from 4 customer reviews. Based on reviewer accounts, the company handles residential cooling systems including AC repair, AC replacement, and pool heater services.
Customer reviews reveal inconsistent service experiences. One reviewer praised technician JT for providing same-day AC service during a heat wave, thoroughly explaining diagnostic findings and offering a cost-effective repair option before presenting replacement pricing. This reviewer noted the pricing was more fair compared to other companies that pushed for immediate system replacement.
Specific customer scenarios appear across reviews. Colin Bissanti described JT arriving the same day for an AC unit that was 25 years old with a compressor issue, explaining the problem in detail and attempting a hard start capacitor to extend the unit's life before providing a replacement estimate. In contrast, multiple reviewers reported pool heater jobs where payment was taken but work was not completed, with technicians failing to return and ignoring communication attempts.
What Customers Say
Three of four reviews report significant issues including non-completed work, unreturned payments, and equipment disputes, while one five-star review specifically names technician JT for same-day AC service and transparent pricing.
Services
AC Repair & Maintenance
Diagnostic services and repair for residential cooling systems including compressor and electrical issues.
AC Replacement
Full AC unit replacement with upfront pricing and old unit removal.
Pool Heater Installation
Installation services for residential pool heating systems.
Pool Heater Repair
Repair and troubleshooting for existing pool heating equipment.
Same-Day Emergency Service
Emergency response for AC failures, with one reviewer reporting same-day arrival during a heat wave.