BETLEM RESIDENTIAL Heating & Air Conditioning

Betlem Residential Heating & Air Conditioning has kept Rochester homes comfortable since 1923, making it one of the oldest continuously operating HVAC contractors in Monroe County. Located at 704 South Clinton Avenue, the company holds NATE certification for its technicians and maintains round-the-clock availability, 365 days a year. With a 4.7-star rating across 607 customer reviews, Betlem serves homeowners throughout Rochester and surrounding towns including Henrietta, Brighton, and Penfield. The company specializes in residential heating and cooling systems, offering both traditional forced-air and modern heat pump solutions.

What distinguishes Betlem from newer competitors is their depth of manufacturer partnerships and service breadth. As an authorized York and Bryant dealer, they install and service gas furnaces, heat pumps, air handlers, and ductless mini-split systems from those brands, plus Fujitsu ductless units. They also handle whole-home backup generators, tankless water heaters, and in-floor radiant heating, versatile capabilities rare among residential-only contractors. Their UV-light air filtration systems address indoor air quality concerns, and They maintain a portfolio of maintenance service plans that help homeowners avoid emergency breakdowns. Rebates and tax credit guidance are available for qualifying equipment upgrades.

Customer stories from their reviews reveal why the company has endured for over a century. Technician Paul arrived for annual hot water heater maintenance and left the workspace spotless while explaining system operation. During a frigid Saturday in January, Jared and John installed a new furnace, UV filter, and thermostat within hours of purchase, answering every question and ensuring the homeowners understood their new equipment. When a reviewer faced a heating failure on the season's first snow day, Brandon diagnosed the issue efficiently, performed a comprehensive safety test including carbon monoxide checks, and provided a detailed written report, all within the same day.