Boccacino Heating

Boccacino Heating has earned a 4.6-star rating across 55 verified client reviews in Rochester, New York. The family-rooted contractor handles residential heating and cooling systems, including AC installation, ductwork upgrades, and gas line services. Homeowners in neighborhoods like Henrietta, Pittsford, and the innerloop suburbs turn to this team when systems fail during humid Upstate summers or frigid winter stretches. The company operates out of Rochester and serves the broader Monroe County region.

Recent client feedback emphasizes transparent pricing as a defining trait. One reviewer noted the team delivered a complete cost breakdown with no hidden fees or corner-cutting, a claim backed by multiple five-star ratings. The company also earned praise for responsive same-week hot water tank replacements, coordinating around a client's schedule when a valve failure left them without hot water over a weekend.

Gary, a technician named in client reviews, handled a same-week hot water tank replacement after a valve broke on a Friday afternoon, the team installed the new unit by Monday. Another reviewer highlighted the crew's communication throughout a multi-day AC and ductwork upgrade, with the office calling ahead to confirm appointment details. A separate client described a measurement visit for an estimate that ultimately led to a billing dispute, underscoring the importance of clarifying service charges before technician arrival.