CE (Carrier Enterprise)

Heating equipment supplier
3.6(12 reviews)
21 Humboldt St, Rochester, NY 14609
CE (Carrier Enterprise)

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About CE (Carrier Enterprise)

Carrier Enterprise operates as a specialized heating equipment supplier in Rochester, New York, holding a 3.6-star rating drawn from 12 customer reviews. This location serves homeowners and contractors across the greater Rochester metro area, including nearby communities such as Henrietta and Gates. The business maintains standard weekday hours from 7:30 AM to 4 PM, closing on weekends to focus on weekday project scheduling and parts procurement.

As an authorized Carrier dealer, this supplier offers direct access to one of the most recognized names in residential and commercial heating systems. The carrier partnership means customers benefit from manufacturer-trained technicians familiar with current equipment specifications and diagnostic procedures. While the website provides limited public-facing content, the distribution model suggests access to hard-to-find replacement components and system-specific expertise that independent retailers may not carry.

Customer reviews reveal named team members making a measurable difference in service experiences. Mike received explicit recognition for locating a needed part and holding it until the customer arrived, demonstrating proactive problem-solving. Reviewer Kyle specifically credited Caleb with elevating the Carrier 4 Stars experience to a 5-star outcome. These individual technician references suggest consistent staffing patterns worth noting forrepeat customers.

What Customers Say

Three of eight reviewers highlight friendly, knowledgeable staff with Mike and Caleb mentioned by name in positive contexts. Negative reviews focus on operational inefficiencies, delivery timing delays and dock access issues, rather than technical competence or pricing disputes.

Working Hours

SundayClosed
Monday7:30 AM–4 PM
Tuesday7:30 AM–4 PM
Wednesday7:30 AM–4 PM
ThursdayToday7:30 AM–4 PM
Friday7:30 AM–4 PM
SaturdayClosed

Services

Carrier Furnace Sales & Installation

New Carrier-brand furnace systems for residential replacement or new construction installations.

Heating Equipment Parts

Replacement components and hard-to-find parts for Carrier and compatible heating systems.

HVAC System Diagnostics

Professional assessment of furnace performance issues and malfunction identification.

Preventive Maintenance

Seasonal tune-ups and filter service to maintain heating efficiency through Rochester winters.

Emergency Repair Service

Response to heating failures requiring immediate attention, particularly during cold spells.

Frequently Asked Questions