CETech

CETech provides computer support and services to businesses throughout Rochester, New York. With a perfect 5.0 rating across 226 reviews, the company has built a reputation for responsive IT solutions that keep local businesses running smoothly. Clients range from small professional practices to established wealth management firms, all relying on CETech for day-to-day technical support and strategic technology planning.

What distinguishes CETech from other IT providers is their proactive approach to cybersecurity and system monitoring. The company has earned recognition as a global Top 250 Managed Security Service Provider for three consecutive years, and Rochester Business Journal readers have voted them the Best IT Outsourcing Firm and Best Cybersecurity Firm for six straight years. Their team conducts frequent cybersecurity scans to identify vulnerabilities before they cause downtime, and they maintain the capability to remote into client systems for rapid troubleshooting.

Reviewers consistently highlight specific technicians who delivered exceptional service. Daniel resolved a document and spreadsheet issue for one client on a Monday morning, keeping their day on track. For another business owner facing two separate IT problems, Luc and Ed both jumped in and restored full functionality in under 20 minutes. A wealth management practice founder described receiving a callback within 15 minutes on a weekend, with the issue resolved remotely another 15 minutes later.