Crosby Brownlie Inc

Crosby Brownlie Inc serves Rochester, NY as a contractor holding a 4.6-star rating drawn from 14 customer reviews. The business maintains 24-hour availability across all seven days, ensuring emergency calls receive immediate response regardless of when problems arise. Reviews indicate the company operates primarily in commercial and industrial sectors, with documented experience handling projects for educational institutions including Ithaca CSD Enfield Elementary School.

What distinguishes this contractor from others in the Rochester area is their breadth of in-house capabilities spanning heating, refrigeration, plumbing, and sheet-metal fabrication. Rather than subcontracting specialized trades, the team performs multiple disciplines under single coordination, which streamlines project timelines for commercial clients. A reviewer specifically noted the company as a heavyweight in the commercial and industrial sector, suggesting deep expertise in larger-scale installations rather than residential service.

Customer stories from reviews reveal specific scenarios demonstrating their service approach. One reviewer described emergency same-day service for an AC failure at their retail store, praising the communication speed and dedicated attention during a stressful business interruption. Another long-term client working with the team for years described the experience as family-like, naming numerous team members including Jon, Steve, Eric, Michael, and Brian who handled their projects.