Dolce Heating & Cooling LLC

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About Dolce Heating & Cooling LLC
Dolce Heating & Cooling LLC has built a solid presence in Rochester, New York, serving homeowners across the Finger Lakes region with reliable heating and cooling solutions. With a rating of 4.0 stars gathered from 28 customer reviews, this contractor has established itself as a consistent option for residential HVAC needs in the area. The company maintains standard weekday hours from 8 AM to 5 PM, closing on weekends to focus on scheduled service appointments and emergency calls.
What distinguishes Dolce Heating & Cooling from many area contractors is their active participation in the NYSERDA program, connecting homeowners with valuable rebates and incentives for energy efficiency upgrades. Through this state-sponsored initiative, customers have received new furnaces, hybrid water heaters, and insulation improvements at reduced or no cost. The company handles electrical panel upgrades that may be required for modern heating equipment, making them a practical choice for older homes needing comprehensive efficiency improvements.
Customer reviews highlight specific technicians who have made impressions on homeowners. Joe, identified as the owner, responded to emergency calls on the coldest days and helped customers navigate the NYSERDA application process. One reviewer described receiving a new furnace, water heater, insulation, and electrical panel through the program at no personal cost. Another review mentions technicians Chad and Jack as team members who assisted with projects, though communication and scheduling challenges appear in some customer experiences.
What Customers Say
Of 28 verified reviewers, the rating splits around a 4.0 average, with positive feedback centering on the NYSERDA program benefits and responsive emergency service, while critical reviews cite scheduling delays and communication gaps. Customers who successfully completed energy upgrade projects praise the free or reduced-cost equipment obtained through state programs.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Furnace Installation & Replacement
New furnace installation, including energy-efficient models available through NYSERDA rebate programs.
Heat Pump Systems
Hybrid heat pump water heaters and heating systems that qualify for New York state energy incentives.
Emergency Heating Repair
Same-day emergency response for heating failures, particularly during cold weather periods.
Home Insulation Upgrades
Insulation improvements for older homes, available through energy efficiency programs.
Electrical Panel Upgrades
Electrical panel replacement and upgrades, sometimes at no cost, when combined with heating system installations.