Fire and Ice HVAC, LLC

Fire and Ice HVAC, LLC is a heating contractor serving Rochester, New York, and surrounding areas. The business holds a 3.0-star rating compiled from 4 customer reviews. As a heating specialist, the company focuses on residential furnace services and related HVAC systems. Potential customers can reach the office at (315) 760-4822 to inquire about service availability and scheduling.

The contractor operates without a website, limiting publicly available information about specific brand partnerships, certifications, or service guarantees. This means prospective clients will need to discuss service details directly with staff when contacting the business. Without online presence or detailed service documentation, the company relies on direct customer communication for service inquiries.

Both documented customer reviews describe significant service breakdowns. One reviewer details a scheduling conflict where a technician departed before the homeowner arrived, despite being informed the customer would be home within five minutes. Another reviewer describes an installation scenario involving an elderly resident where the contractor allegedly misrepresented square footage, used undersized equipment, and left the property abruptly. Both reviewers report difficulty reaching the company afterward to resolve issues.